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Knowledgebase : Eset NOD32 and Smart Security > Eset Upgrade Issues
   

Why am I told that the Virus signature database update failed?  An update failure can be attributed to many variables. Firewalls, proxies, and other software can interfere with the connection. The internet connection could have failed, or the up...
Which version (32-bit or 64-bit) of ESET Smart Security or ESET NOD32 Antivirus should I download? To determine which version of the product you should download, first determine whether you have a 32-bit or 64-bit operating system. To do this, follow...
Troubleshooting for "Virus signature database update failed" message If you are receiving "Virus signature database update failed" messages, first try reentering your username and password. Instructions are available here. If the error message st...
Error downloading update file (4.x) If you receive the message "error downloading update file" while updating the virus signature database, it may be due to one or more of the following reasons: Interruption or loss of Internet connection Data...
Why is ESET Remote Administrator Server not updating to the most recent virus signature database? Occasionally, ESET Remote Administrator Server fails to update to the most current version of the virus signature database. To correct this issue, it ma...