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Knowledgebase : Avira AntiVir > Avira Removal Issues
   

A PHISH detection appeared during an AntiVir scan. What should I do? PHISH detections refer to an infected email or to your entire mailbox. If Avira AntiVir could not delete the email, please remove it manually from your inbox.
Is it necessarry to scan manually from time to time? AntiVir Guard continuously protects your system on access. To be sure that your protection is active, open AntiVir's main window, click on Overview - Status and check if AntiVir Guard is Active. ...
How to remove viruses? If you receive a virus notification repeatedly, although you have set the option Delete or Move to Quarantine,  in the configuration, please proceed as follows: Run a full scan with AntiVir (in safe mode) Download and ...
I have a virus on my computer. How can I get rid of it? We recommend that you first carry out a complete scan. Follow these steps: Open AntiVir Control Center and click Start update Start the computer in safe mode (press F8 during restart). Open...
How can I get an Avira Rescue CD? You can download the "Avira AntiVir Rescue System", which is updated many times a day. After you download and open the file, a bootable CD is created. When the wizard completes the task, you are asked if you want to...
What does Avira do in order to effectively stop viruses? Avira uses a multi-layered process in order to stop viruses. The most important part of Avira’s antivirus program is our patented ProTAG engine. ProTAG is a heuristic scanner that scans e...
How long are viruses and spam stored in the Avira quarantine area? Viruses are usually stored for 14 days. Spam and messages detected by content filtering are normally isolated and stored in quarantine for 30 days. The three separate quarantine areas...
Uninstallers (removal tools) for common antivirus software. Running two antivirus products on the same computer can degrade performance and cause system instability. It is important that any previously installed antivirus software is uninstalled from...