Knowledgebase
What should I do, if the AntiVir Update does not run?
Posted by Samuel Turi on 28 April 2011 11:44 AM

What should I do, if the AntiVir Update does not run?


In case you can normally open other websites, but AntiVir update does not run, you should check if the file update.exe from AntiVir is eventually blocked by an installed firewall. If you are not familiar with the installed firewall, try to start the update through the following program:

  1. Open "My Computer" or Windows Explorer.
  2. Click (Local drive) C:.
  3. Open the directory Programs → Avira → Avira Premium Security Suite.
  4. Cilck the file preupd or preupd.exe and start.

If the update is successfully integrated, try to start it normally, from the AntiVir main window. If it fails, you can create a desktop shortcut for preupd.exe, until further analysis.

(0 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).