Knowledgebase: Avira Removal Issues
I have a virus on my computer. How can I get rid of it?
Posted by Samuel Turi on 20 April 2011 10:52 AM

I have a virus on my computer. How can I get rid of it?


We recommend that you first carry out a complete scan. Follow these steps:

  1. Open AntiVir Control Center and click Start update
  2. Start the computer in safe mode (press F8 during restart).
  3. Open AntiVir Control Center and click Local protection - Scanner in the left menu.
  4. Right-click Local Drives and select Start scan.
  5. Restart the computer (in normal mode).
  6. We recommend to scan your system again, in normal mode.

In case of further unexpected virus alerts, you can also use Avira AntiVir Rescue System to clean your computer, free of charge. You only have to boot your computer from a clean CD-ROM you made with our virus scanner.

See also:
How can I get an Avira Rescue CD?
How to use AntiVir Rescue System?

We strongly advise you to schedule regular Microsoft updates, for closing eventual security holes.

If this procedure does not have the desired results, please, send us the infected files in a password-protected .zip file to virus_malware@avira.com. We shall then contact you.

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