Knowledgebase
New error code system added with Malwarebytes 1.45.
Posted by Samuel Turi on 09 February 2011 02:43 PM

New error code system added with Malwarebytes 1.45.


     This document explains some common Malwarebytes' Anti-Malware error codes. If the error is not listed, please contact us for a potential solution.

- PROGRAM_ERROR_COMMAND_LINE
The command line parameters were either invalid or formatted incorrectly. Please verify the command line parameters were correct.

- PROGRAM_ERROR_EXPANDING_VARIABLES
Please contact support for any known solutions.

- PROGRAM_ERROR_MISSING_FILE
A file necessary to run this application is missing. Please reinstall the application.

- PROGRAM_ERROR_NO_ITEMS_SELECTED
There were no items selected. Please ensure at least one item was selected.

- PROGRAM_ERROR_INVALID_PROXY_PARAMETERS
The proxy information provided was incorrect. Please ensure the details are correct.

- PROGRAM_ERROR_ENUMERATE_LANGUAGES
There was an error enumerating the language files. Please make sure at least one language file exists. Additionally, try reinstalling the application.

- PROGRAM_ERROR_SCHEDULER_ADD
There was an error adding the scheduled task. Please ensure the details are correct.

- PROGRAM_ERROR_SCHEDULER_REMOVE
There was an error removing the scheduled task. Please ensure the details are correct.

- PROGRAM_ERROR_NOT_REGISTERED
You are attempting to use a feature that requires registration. Please register the product.

- PROGRAM_ERROR_OS_NOT_SUPPORTED
The operating system is not supported. This application only runs on Windows 2000 and higher.

- PROGRAM_ERROR_MEMORY_SCAN
An error occurred during the memory scan. Please try running the application in safe mode.

- PROGRAM_ERROR_FILE_SCAN
An error occurred during the file scan. Please try running the application in safe mode.

- PROGRAM_ERROR_CHECK_INFECTED
An error occurred while checking if a file was infected. Please try running the application in safe mode.

- PROGRAM_ERROR_LOAD_DATABASE
An error occurred while loading the current database. Please reinstall the application.

- PROGRAM_ERROR_LOAD_LOGS_LIST
An error occurred while loading the log files list. Please try restarting the application.

- PROGRAM_ERROR_LOAD_QUARANTINE
An error occurred while loading the quarantine. Please try restarting the application.

- PROGRAM_ERROR_LOAD_LANGUAGE
An error occurred while loading the current language. Try reinstalling the application.

- PROGRAM_ERROR_LOAD_MD5
An error occurred while loading the MD5 generator. Please run Windows update.

- PROGRAM_ERROR_UPDATING
An error occurred while updating the database or application. Please try again later.

- PROGRAM_ERROR_ADD_TO_RESULTS
An error occurred while adding an item to the results list. Please try running the application in safe mode.


If you are unable to resolve your issue using the above documentation, please do not hesitate to contact us.

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