I have DSL service and my ISP uses PPPoE [WFS]
Posted by Samuel Turi on 03 May 2011 01:18 PM

I have DSL service and my ISP uses PPPoE [WFS]


Many ISPs are moving toward PPPoE (PPP over Ethernet) as a means of authenticating and tracking usage on their network. While this gives more configuration flexibility on the ISP's part, it can be troublesome for VPN clients because of how the PPPoE client binds to certain network adapters.

Making the MUVPN client work with PPPoE service

  1. Uninstall the WatchGuard MUVPN client.
  2. Uninstall the PPPoE client software provided by your ISP.
  3. Uninstall TCP/IP and your Ethernet adapter.
    It's OK to leave Dial-up adapters installed
  4. Re-install your Ethernet adapter.
    If IPX/SPX is automatically installed when you do this, remove it.
  5. Reinstall the WatchGuard MUVPN client.
  6. Reinstall the PPPoE client software provided by your ISP.
  7. Make sure you can access the Internet, then attempt the MUVPN connection again.

The key here is that the PPPoE client gets installed after the WatchGuard MUVPN client. The PPPoE client bindings should be reconfigured to work properly at this point.

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