How do I restore the Edge e-Series to the factory default settings? [WSM/Fireware XTM v11.x]
Posted by Samuel Turi on 03 May 2011 11:17 AM

How do I restore the Edge e-Series to the factory default settings? [WSM/Fireware XTM v11.x]


If you have a configuration problem that you cannot correct, you can restore the factory default settings and start with a new configuration file. For example, if you do not know the administrator account passphrase or if a power interruption causes damage to the Firebox appliance software, you can restore the Firebox to the factory default settings and build your configuration again. 

To restore the Edge e-Series to the factory default settings:

  1. Disconnect the power supply.
  2. Hold down the Reset button on the back of the Edge.
  3. Continue to hold down the Reset button, and connect the power supply.
  4. Hold down the Reset button. When the yellow Attn light stays lit, the Edge was successfully restored to the factory default settings.
    This process can take 45 seconds or more.
  5. Release the Reset button.
    Do not try to connect to the Edge at this time. Before you can connect to the Edge, you must start it one more time. If you do not, when you try to connect to the Edge a web page appears with this message: Your WatchGuard Firebox X Edge is running from a backup copy of firmware. You could also see this message if the Reset button is stuck in the depressed position. If you continue to see this page, check the Reset button, and start the Edge again.
  6. Disconnect the power supply.
  7. Connect the power supply again.
    The Power Indicator lights and your Edge is reset.

After you reset the Firebox to the factory default configuration, you can use the quick setup wizard to create a basic configuration or to restore a saved backup image to the Firebox. 

To start the Web Setup Wizard:

  1. Open a web browser and type the factory default IP address of interface 1. For a Firebox X Edge e-Series, the address is: https://192.168.111.1:8080.
  2. Log in with the default administrator account credentials:
    Username: admin
    Passphrase: readwrite
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