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Knowledgebase: Watchguard Support
Set up VPN connectivity from an Apple iPhone or iPod touch device
Posted by Samuel Turi on 03 May 2011 10:59 AM

Set up VPN connectivity from an Apple iPhone or iPod touch device

To set up a VPN tunnel with an iPhone, iPod touch or other device that runs Apple iOS, you must configure your Firebox or XTM device to use Mobile VPN with PPTP.

To configure Mobile VPN for PPTP to an iPhone or iPod touch device you must:

  • Configure Mobile VPN with PPTP on the Firebox or XTM device
  • Configure the Mobile PPTP client on the iPhone or iPod touch 

First, you must configure the Firebox or XTM device for Mobile VPN with PPTP to allow mobile users to connect. This process creates the end user account, client IP address assignment, and policy for PPTP access. To configure Mobile VPN with PPTP on any Firebox or XTM device that uses Fireware XTM v11.x or on a Firebox X Core or Peak device that runs Fireware v10.x:

  1. From Policy Manager, select Network > Configuration. Click the WINS/DNS tab to configure WINS and DNS servers.
  2. From Policy Manager select VPN > Mobile VPN > PPTP to configure Mobile VPN with PPTP on the Firebox or XTM device.
  3. From Policy Manager, add a custom packet filter policy that allows the user group PPTP-Users to access the trusted or optional network.

For detailed instructions to configure Mobile VPN with PPTP on the Firebox or XTM device, see:

After you configure Mobile VPN with PPTP on the Firebox or XTM device, follow the instructions on Apple s web site to create a PPTP Profile on the iPhone or iPod touch. To configure PPTP on the iPhone or iPod touch device:

  1. Verify the iPhone or iPod touch uses iOS v2.0 or later software.
  2. Configure PPTP settings on the iPhone or iPod touch device.
  3. Connect and disconnect the iPhone or iPod touch device as required.

For detailed instruction on how to configure the Apple iPhone or iPod touch, see Apple Knowledge Base article HT1424.

WatchGuard provides interoperability instructions to help our customers configure WatchGuard products to work with products created by other organizations. If you need more information or technical support about configuring a non-WatchGuard product, see the documentation and support resources for that product.

iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries

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